TK365 Privacy Policy — Your Data Is Safe With Us

1. Who This Policy Applies To

This Privacy Policy applies to all users of the TK365 platform — registered members, visitors, and anyone accessing our site in any capacity. Whether you're browsing tk365.biz, opening an account, making a deposit, or reaching out to our support team, any information you provide falls under this policy.

TK365 is committed to protecting your privacy. We believe transparency is the foundation of trust — which is why our Privacy Policy holds nothing back.

2. What Information We Collect

TK365 collects two types of information — data you provide directly and data collected automatically.

Information you provide:

Data Type	When It Is Collected	Why It's Needed
Name & Date of Birth	At Registration	Identity Confirmation & Age Verification
Mobile Number / Email	At Registration	Contact & OTP Verification
NID / Passport	In KYC Verification	Identity Verification & Legal Obligations
Payment Information	On Deposits/Withdrawals	To Process Transactions
Address	In KYC Verification	Identity Verification

Automatically Collected Information:

• IP Address & Geolocation (country level)
• Browser Type & Operating System
• Device type (mobile/desktop)
• Page visits, session duration, and navigation patterns
• Cookies & Local Storage Data

3. How We Use Your Information

TK365 uses your data solely for the following purposes:

• Account Management: Registration, login, password recovery, and account security.
• Payment Processing: To process deposits and withdrawals.
• Identity Verification: To verify KYC and confirm age.
• Customer Support: To help resolve your issues.
• Fraud Prevention: To protect your account and detect unusual activity.
• Legal Obligations: To meet regulatory requirements.
• Service Improvement: To improve your experience on the platform.
• Relevant Offers: To send you promotions based on your preferences (you can opt out at any time).

4. Who Your Data May Be Shared With

TK365 may share your information with third parties in the following limited circumstances:

• Payment Processors: Service providers like Mobile Pay, Nagad, and Rocket — solely to process transactions.
• Identity Verification Services: Certified organizations assisting with the KYC process.
• IT Infrastructure: Cloud hosting and server providers — they store data only and do not use it.
• When Required by Law: Under a court order or at the request of a regulatory authority.

Every third party operates under strict data processing agreements with TK365 and may only use your information for specified purposes.

5. Cookie Policy

TK365 uses cookies to enhance your experience. We use three types of cookies:

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your language preferences and settings.
• Analytical Cookies: Used to understand platform usage patterns — you can turn this off at any time.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect certain site functionality.

6. Data Retention Period

How long TK365 retains your data depends on the type of information involved:

• Account information — for the duration of the active account + 5 years after closure (legal obligation).
• Transaction Records — 10 years (as required by financial regulators).
• Customer support communications — 3 years.
• Browsing logs — 90 days.
• Marketing consent — until consent is withdrawn.

Once the retention period expires, data is securely deleted or anonymized.

7. Your Rights

You have several important rights regarding your data on the TK365 platform:

To exercise any of these rights, email us at support@tk365.biz. We will respond within 30 days.

8. Protection of Minors

TK365 is strictly for users aged 18 and above. We never knowingly collect information from anyone under 18. If we become aware that a minor has created an account, it will be immediately deleted along with all associated data.

9. Third-Party Links

TK365 is not responsible for the privacy practices of any external websites linked from our platform. Each site has its own privacy policy, which you should review separately.

10. Security Measures

TK365 uses industry-standard security measures to protect your data:

• 256-bit TLS/SSL encryption — across all data transmissions.
• Encryption at Rest — for stored sensitive data.
• Multi-factor authentication — for account login.
• Firewall & Intrusion Detection Systems.
• Regular penetration testing.
• 24/7 security monitoring.

Please note, however, that no internet transmission can be guaranteed 100% secure. Keep your password strong and never share it with anyone.

11. Response to Data Breaches

In the event of a data breach, TK365 will notify the relevant regulatory authority within 72 hours. If your data is affected, you will also be alerted as quickly as possible via email or mobile, along with guidance on what steps to take.

12. Policy Changes

TK365 may update this Privacy Policy at any time. For significant changes, a notice will be sent to your registered email. The "Last Updated" date at the top of the page will always reflect the most recent version.

13. Contact Us

For any questions or requests regarding our Privacy Policy:

• Email: support@tk365.biz
• Live Chat: Directly at tk365.biz
• Duration: 24 hours a day, 7 days a week

Requests related to your rights will be processed within 30 days.